Legal
Privacy Policy
Last updated: June 2026
1. Introduction
Twins Scale ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit twinsscale.com or engage our services.
2. Information We Collect
We collect information you provide directly (name, email, business details, message content) when you fill out forms or contact us. We also collect technical data automatically — IP address, browser type, device information, referring URL, and pages viewed — through cookies and analytics tools.
3. How We Use Information
We use your information to respond to inquiries, deliver services, send relevant communications, improve our website, and comply with legal obligations. We do not sell your personal information.
4. Sharing of Information
We may share data with trusted service providers (hosting, analytics, email infrastructure, CRM) who process it on our behalf under confidentiality agreements. We may disclose information when required by law.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Rights
Depending on your jurisdiction (including GDPR and CCPA), you may have the right to access, correct, delete, or restrict the use of your personal data. To exercise these rights, contact us at hello@twinsscale.com.
7. Cookies
We use cookies and similar technologies to operate and analyze the site. See our Cookie Policy for details.
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. No method of transmission over the internet is 100% secure.
9. Children's Privacy
Our services are not directed to individuals under 16, and we do not knowingly collect data from children.
10. Changes to This Policy
We may update this policy from time to time. The "Last updated" date will reflect any revisions.
11. Contact
Questions about this policy? Email us at hello@twinsscale.com.
